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Shipping & Returns

Japan Post may not be available due to the influence of COVID-19.
We may ship by FedEx or DHL.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Shipping

Shipping to Worldwide.
We offer free shipping on all our products.
Our free shipping comes with a tracking number and up to $60 insurance.

We are happy to offer EMS with additional shipping fee, to fully cover your purchase item.
We offer EMS on some higher end products, please make sure to check the shipping information section of each product.

Shipping Details
Service Insurance Shipping Time
Registered Airmail
(Economy Int'l Shipping)
Up to $60 11-23
business days
EMS or FedEx or DHL
(Standard Int'l Shipping)
Fully guaranteed 5-10
business days

 

Knife can be prohibited to import at your local custom,so please check about this at your local custom before your bidding activity.

International Buyers - Please Note
Import duties, taxes and charges are not included in the item price or shipping charges.
These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.